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Content Type: Long Read
Social media is now undeniably a significant part of many of our lives, in the UK and around the world. We use it to connect with others and share information in public and private ways. Governments and companies have, of course, taken note and built fortunes or extended their power by exploiting the digital information we generate. But should the power to use the information we share online be unlimited, especially for governments who increasingly use that information to make material…
Content Type: Long Read
All around the world people rely on state support in order to survive. From healthcare, to benefits for unemployment or disability or pensions, at any stage of life we may need to turn to the state for some help. And tech companies have realised there is a profit to be made.
This is why they have been selling a narrative that relying on technology can improve access to and delivery of social benefits. The issue is that governments have been buying it. This narrative comes along with a…
Content Type: Long Read
Over the last two decades we have seen an array of digital technologies being deployed in the context of border controls and immigration enforcement, with surveillance practices and data-driven immigration policies routinely leading to discriminatory treatment of people and undermining peoples’ dignity.
And yet this is happening with little public scrutiny, often in a regulatory or legal void and without understanding and consideration to the impact on migrant communities at the border and…
Content Type: Long Read
The Chief Surveillance Commissioner, The Rt Hon Sir Christopher Rose’s Annual Report 2011 - 12 did not refer to social networks but to overt investigations using the internet as a surveillance tool, stating that:
“5.17 A frequent response to my Inspectors’ enquiries regarding a reduction in directed surveillance is that ‘overt’ investigations using the Internet suffice. My Commissioners have expressed concern that some research using the Internet may meet the criteria of directed…
Content Type: Long Read
Online covert activity
3.10 The growth of the internet, and the extent of the information that is now available online, presents new opportunities for public authorities to view or gather information which may assist them in preventing or detecting crime or carrying out other statutory functions, as well as in understanding and engaging with the public they serve. It is important that public authorities are able to make full and lawful use of this information for their statutory purposes. Much…
Content Type: Report
SUMMARY
In the UK, local authorities* are looking at people’s social media accounts, such as Facebook, as part of their intelligence gathering and investigation tactics in areas such as council tax payments, children’s services, benefits and monitoring protests and demonstrations.
In some cases, local authorities will go so far as to use such information to make accusations of fraud and withhold urgently needed support from families who are living in extreme poverty.
THE PROBLEM
Since 2011…
Content Type: Long Read
Office of Surveillance Commissioners Guidance - Covert surveillance of Social Networking Sites (SNS)
Covert surveillance of Social Networking Sites (SNS)
289. The fact that digital investigation is routine or easy to conduct does not reduce the need for authorisation. Care must be taken to understand how the SNS being used works. Authorising Officers must not be tempted to assume that one service provider is the same as another or that the services provided by a single provider are the same.
289.1 Whilst it is the responsibility of an individual to set privacy settings to protect…
Content Type: Explainer
Social media platforms are a vast trove of information about individuals, including their personal preferences, political and religious views, physical and mental health and the identity of their friends and families.
Social media monitoring, or social media intelligence (also defined as SOCMINT), refers to the techniques and technologies that allow the monitoring and gathering of information on social media platforms such as Facebook and Twitter which provides valuable intelligence to others…
Content Type: Long Read
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a ‘Child in Need’ assessment.
This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…
Content Type: Report
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a 'Child in Need' assessment. This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…