What happened?On 19 July 2024, American cybersecurity company CrowdStrike released an update to its CrowdStrike Falcon software that ultimately caused 8.5 million computers running Microsoft Windows to crash. The damage done was both deep and wide: deep because the computers affected were unable to recover without direct user intervention. Wide because a whole range of companies - from airlines to healthcare to media - across a whole range of countries - from Sweden to India to New Zealand -…