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In October 2018 Amazon patented a new version of its Alexa virtual assistant that would analyse speech to identify signs of illness or emotion and offer to sell remedies. The patent also envisions using the technology to target ads. Although the company may never exploit the patent, the NHS had previously announced it intended to make information from its online NHS Choices service available via Alexa.
https://www.telegraph.co.uk/technology/2018/10/09/amazon-patents-new-alexa-feature-knows-…
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In March 2018 the Palo Alto startup Mindstrong Health, founded by three doctors, began clinical tests of an app that uses patients' interactions with their smartphones to monitor their mental state. The app, which is being tested on people with serious illness, measures the way patients swipe, tap, and type into their phones; the encrypted baseline and ongoing data is then analysed using machine learning to find patterns that indicate brain disorders such as a relapse into depression, substance…
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In a 2018 interview, the Stanford professor of organisational behaviour Michal Kosinski discussed his research, which included a controversial and widely debunked 2017 study claiming that his algorithms could distinguish gay and straight faces; a 2013 study of 58,000 people that explored the relationship between Facebook Likes and psychological and demographic characteristics; and the myPersonality project, which collected data on 6 million people via a personality quiz that went viral on…
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In 2018, a Duke University medical doctor who worked with Microsoft researchers to analyse millions of Bing user searches found links between some computer users' physical behaviours - tremors while using a mouse, repeated queries, and average scrolling speed - and Parkinson's disease. The hope was to be able to diagnose conditions like Parkinson's and Alzheimer's earlier and more accurately. Other such studies tracked participants via a weekly online health survey, mouse usage, and, via…
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In 2017, the Massachusetts attorney general's office reached an agreement under which Boston-based Copley Advertising agreed to eschew sending mobile ads to patients visiting Planned Parenthood and other health clinics. In 2015, Copley's geofencing technique used location information from smartphones and other internet-enabled devices to target "abortion-minded" women and send them ads for alternatives to abortion in a campaign it conducted on behalf of a Christian pregnancy counselling and…
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In 2011, the US Department of Homeland Security funded research into a virtual border agent kiosk called AVATAR, for Automated Virtual Agent for Truth Assessments in Real-Time, and tested it at the US-Mexico border on low-risk travellers who volunteered to participate. In the following years, the system was also tested by Canada's Border Services Agency in 2016 and the EU border agency Frontex in 2014. The research team behind the system, which included the University of Arizona, claimed the…
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In 2018, the EU announced iBorderCtrl, a six-month pilot led by the Hungarian National Police to install an automated lie detection test at four border crossing points in Hungary, Latvia, and Greece. The system uses an animated AI border agent that records travellers' faces while asking questions such as "What's in your suitcase?". The AI then analyses the video, scoring each response for 38 microexpressions. Travellers who pass will be issued QR codes to let them through; those who don't will…
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In July 2014, a study conducted by Adam D. I. Kramer (Facebook), Jamie E. Guillory, and Jeffrey T. Hancock (both Cornell University) and published by the Proceedings of the National Academy of Sciences alerted Facebook users to the fact that for one week in 2012 689,003 of them had been the subjects of research into "emotional contagion". In the study, the researchers changed randomly selected users' newsfeeds to be more positive or negative to study whether those users then displayed a more…
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The CEO of MoviePass, an app that charges users $10 a month in return for allowing them to watch a movie every day in any of the 90% of US theatres included in its programme, said in March 2018 that the company was exploring the idea of monetising the location data it collects. MoviePass was always open about its plans to profit from the data it collects, but it seems likely that its 1.5 million users assumed that meant ticket sales, movie choice, promotions, and so on - not detailed tracking…
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The Danish company Blip Systems deploys sensors in cities, airports, and railway stations to help understand and analyse traffic flows and improve planning. In the UK's city of Portsmouth, a network of BlipTrack sensors was installed in 2013 by VAR Smart CCTV, and the data it has collected is used to identify problem areas and detect changing traffic patterns. The city hope that adding more sensors to identify individual journeys will help reduce commuting times, fuel consumption, and vehicular…
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Designed for use by border guards, Unisys' LineSight software uses advanced data analytics and machine learning to help border guards decide whether to inspect travellers more closely before admitting them into their country. Unisys says the software assesses each traveller's risk beginning with the initial intent to travel and refines its assessment as more information becomes available at each stage of the journey - visa application, reservation, ticket purchase, seat selection, check-in, and…
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In 2016, Facebook and its photo-sharing subsidiary Instagram rolled out a new reporting tool that lets users anonymously flag posts that suggest friends are threatening self-harm or suicide. The act of flagging the post triggers a message from Instagram to the user in question offering support including access to a help line and suggestions such as calling a friend. These messages are also triggered if someone searches the service for certain terms such as "thinspo", which is associated with…
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Recruiters are beginning to incorporate emotional recognition technology into the processes they use for assessing video-based job applications. Human, a London-based start-up, claims its algorithms can match the subliminal facial expressions of prospective candidates to personality traits. It then scores the results against characteristics the recruiter specifies. HireVue, which sells its service to Unilever, uses the emotion database of Affectiva, a specialist in emotion recognition that…
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In 2018, pending agreement from its Institutional Review Board, the University of St Thomas in Minnesota will trial sentiment analysis software in the classroom in order to test the software, which relies on analysing the expressions on students' faces captured by a high-resolution webcam. Instructors will be able to see the aggregate detected emotions of up to 42 students displayed in a glance at their computer screen. The project hopes to help teachers adapt their approaches in response, but…
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In February 2018 the Canadian government announced a three-month pilot partnership with the artificial intelligence company Advanced Symbolics to monitor social media posts with a view to predicting rises in regional suicide risk. Advanced Symbolics will look for trends by analysing posts from 160,000 social media accounts; the results are intended to aid the Canadian government in allocating mental health resources. The company claims to be able to predict suicidal ideation, behaviours, and…
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In 2014, the UK suicide prevention group The Samaritans launched Radar, a Twitter-based service intended to leverage the social graph to identify people showing signs of suicidal intent on social media and alert their friends to reach out to offer them help. The app was quickly taken offline after widespread criticism and an online petition asking them to delete the app. Among the complaints: the high error rate, intrusiveness, and the Samaritans' response, which was to suggest that people…
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"To the 53 people who’ve watched A Christmas Prince every day for the past 18 days: Who hurt you?" Netflix tweeted in December 2017. While the tweet did not contain any information that could have identified any of the 53 people, it still made many of those who saw it uncomfortable. A Christmas Prince was a new movie released by Netflix, and the statistic is apparently derived from the service's detailed collection of data on what its subscribers watch.
Subscribers are generally aware that the…
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Websites have long used third-party analytics scripts to collect information about how visitors use their sites. In November 2017, researchers at Princeton found that an increasing number of sites use "session replay" scripts that collect every action the user performs while on the site, including mouse movements, keystrokes, scrolling behaviour, and the complete contents of pages loaded. Users logically expect the sites to receive typed data only after they're pressed the "submit" button, but…
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In 2017, after protests from children's health and privacy advocates, Mattel cancelled its planned child-focused "Aristotle" smart hub. Aristotle was designed to adapt to and learn about the child as they grew while controlling devices from night lights to homework aids. However, Aristotle was only one of many tech devices being released onto the market to take over functions that have traditionally been part of the intimate relationship between children and their parents: a smart cradle that…
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In 2016 reports surfaced that bricks-and-mortar retailers were beginning to adopt physical-world analogues to the tracking techniques long used by their online counterparts. In a report, Computer Sciences Corporation claimed that about 30% of retailers were tracking customers in-store via facial recognition and cameras such as Intel's RealSense cameras, which can analyse facial expressions and identify the clothing brands a customer is wearing. Intel noted that the purpose was to build general…
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Caucuses, which are used in some US states as a method of voting in presidential primaries, rely on voters indicating their support for a particulate candidate by travelling to the caucus location. In a 2016 Marketplace radio interview, Tom Phillips, the CEO of Dstillery, a big data intelligence company, said that his company had collected mobile device IDs at the location for each of the political party causes during the Iowa primaries. Dstillery paired caucus-goers with their online…
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In a presentation given at the Knowledge Discovery and Data Mining conference in 2016, researchers discussed a method of using the data generated by smart card public transport tickets to catch pickpockets. In a study of 6 million passenger movements in Beijing, the researchers used a classifier to pick out anomalous journeys - sudden variations in the patterns of ordinary travellers or routes that made no sense. A second classifier primed with information derived from police reports and social…
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As part of its Smart Nation programme, in 2016 Singapore launched the most extensive collection of data on everyday living ever attempted in a city. The programme involved deploying myriad sensors and cameras across the city-state to comprehensively monitor people, places, and things, including all locally registered vehicles. The platform into which all this data will be fed, Virtual Singapore, will give the government the ability to watch the country's functioning in real time. The government…
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In 2015, the Royal Parks conducted a covert study of visitors to London's Hyde Park using anonymised mobile phone signals provided by the network operator EE to analyse footfall. During the study, which was conducted via government-funded Future Cities Catapult, the Royal Parks also had access to aggregated age and gender data, creating a detailed picture of how different people used the park over the period of about a year. The study also showed the percentage of EE subscribers who visited…
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A 2016 study from the French Institute for Research in Computer Science and Automation found that in 95% of cases it takes as few as four of the apps users have installed on their smartphones to reidentify them within a dataset. Based on a study of 54,893 Android users over seven months, the researchers found that just two apps were sufficient to reidentify users about 75% of the time. However, the list of apps an individual uses is more revealing than that: it can predict traits like…
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A new generation of technology has given local law enforcement officers in some parts of the US unprecedented power to peer into the lives of citizens. In Fresno, California, the police department's $600,000 Real Time Crime Center is providing a model for other such centres that have opened in New York, Houston, and Seattle over the decade between 2006 and 2016. The group of technologies used in these centres includes ShotSpotter, which uses microphones around the city to triangulate the…
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By 2016, a logical direction for data-driven personalisation efforts to go was toward the "Internet of Emotions": equipping devices with facial, vocal, and biometric sensors that use affective computing to analyse and influence the feelings of device owners. Of particular concern is the potential for using subtle cues to manipulate people in a more nuanced way than is presently discussed. The beginnings of this are already visible in the example of an Amazon Echo that displayed the items a…
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Because banks often decline to give loans to those whose "thin" credit histories make it hard to assess the associated risk, in 2015 some financial technology startups began looking at the possibility of instead performing such assessments by using metadata collected by mobile phones or logged from internet activity. The algorithm under development by Brown University economist Daniel Björkegren for the credit-scoring company Enterpreneurial Finance Lab was built by examining the phone records…
Content Type: Examples
A new generation of technology has given local law enforcement officers in some parts of the US unprecedented power to peer into the lives of citizens. The police department of Frenso California uses a cutting-edge Real Time Crime Center that relies on software like Beware.
As officers respond to calls, Beware automatically runs the address. The program also scoures billions of data points, including arrest reports, property records, commercial databases, deep Web searches and the man’s social…
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In 2016, the American Civil Liberties Union of Northern California published a report revealing that the social media monitoring service Geofeedia had suggested it could help police track protesters. The report's publication led Twitter and Facebook to restrict Geofeedia's access to their bulk data. ACLUNC argued that even though the data is public, using it for police surveillance is an invasion of privacy. Police are not legally required to get a warrant before searching public data; however…