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In 2018, based on an analysis of 270,000 purchases between October 2015 and December 2016 on a German ecommerce site that sells furniture on credit, researchers at the National Bureau of Economic Research found that variables such as the type of device could be used to estimate the likelihood that a purchaser would default. The difference in rates of default between users of iOS and Android was about the same as the difference between a median FICO credit score and the 80th percentile of FICO…
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In April 2018, the Austrian cabinet agreed on legislation that required asylum seekers would be forced to hand over their mobile devices to allow authorities to check their identities and origins. If they have been found to have entered another EU country first, under the Dublin regulation, they can be sent back there. The number of asylum seekers has dropped substantially since 2016, when measures were taken to close the Balkan route. The bill, which must pass Parliament, also allows the…
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In a 2018 interview, the Stanford professor of organisational behaviour Michal Kosinski discussed his research, which included a controversial and widely debunked 2017 study claiming that his algorithms could distinguish gay and straight faces; a 2013 study of 58,000 people that explored the relationship between Facebook Likes and psychological and demographic characteristics; and the myPersonality project, which collected data on 6 million people via a personality quiz that went viral on…
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In 2018, a Duke University medical doctor who worked with Microsoft researchers to analyse millions of Bing user searches found links between some computer users' physical behaviours - tremors while using a mouse, repeated queries, and average scrolling speed - and Parkinson's disease. The hope was to be able to diagnose conditions like Parkinson's and Alzheimer's earlier and more accurately. Other such studies tracked participants via a weekly online health survey, mouse usage, and, via…
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In 2018, the EU announced iBorderCtrl, a six-month pilot led by the Hungarian National Police to install an automated lie detection test at four border crossing points in Hungary, Latvia, and Greece. The system uses an animated AI border agent that records travellers' faces while asking questions such as "What's in your suitcase?". The AI then analyses the video, scoring each response for 38 microexpressions. Travellers who pass will be issued QR codes to let them through; those who don't will…
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In July 2014, a study conducted by Adam D. I. Kramer (Facebook), Jamie E. Guillory, and Jeffrey T. Hancock (both Cornell University) and published by the Proceedings of the National Academy of Sciences alerted Facebook users to the fact that for one week in 2012 689,003 of them had been the subjects of research into "emotional contagion". In the study, the researchers changed randomly selected users' newsfeeds to be more positive or negative to study whether those users then displayed a more…
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In early 2011, Facebook launched "Sponsored Stories", an advertising product that used content from members' posts inside ads displayed on the service. Drawing on Likes, check-ins, and comments, a Sponsored Story might use a member's photograph and their comments from a coffee shop to create an ad that would then be displayed alongside other ads. Users were provided no ability to opt out. Among the inaugural advertisers was Coca-Cola, and Starbucks featured in a marketing video Facebook made to…
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In October 2010, the Wall Street Journal discovered that apps on Facebook were sending identifying information such as the names of users and their Friends to myriad third-party app advertising and internet tracking companies. All of the ten most popular Facebook apps, including Zynga's FarmVille, Texas HoldEm Poker, and FrontierVille, were found to be transmitting personal information about their users' Friends to outside companies. While Facebook and defenders of online tracking argued that…
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Designed for use by border guards, Unisys' LineSight software uses advanced data analytics and machine learning to help border guards decide whether to inspect travellers more closely before admitting them into their country. Unisys says the software assesses each traveller's risk beginning with the initial intent to travel and refines its assessment as more information becomes available at each stage of the journey - visa application, reservation, ticket purchase, seat selection, check-in, and…
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In 2016, Facebook and its photo-sharing subsidiary Instagram rolled out a new reporting tool that lets users anonymously flag posts that suggest friends are threatening self-harm or suicide. The act of flagging the post triggers a message from Instagram to the user in question offering support including access to a help line and suggestions such as calling a friend. These messages are also triggered if someone searches the service for certain terms such as "thinspo", which is associated with…
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Recruiters are beginning to incorporate emotional recognition technology into the processes they use for assessing video-based job applications. Human, a London-based start-up, claims its algorithms can match the subliminal facial expressions of prospective candidates to personality traits. It then scores the results against characteristics the recruiter specifies. HireVue, which sells its service to Unilever, uses the emotion database of Affectiva, a specialist in emotion recognition that…
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In February 2018 the Canadian government announced a three-month pilot partnership with the artificial intelligence company Advanced Symbolics to monitor social media posts with a view to predicting rises in regional suicide risk. Advanced Symbolics will look for trends by analysing posts from 160,000 social media accounts; the results are intended to aid the Canadian government in allocating mental health resources. The company claims to be able to predict suicidal ideation, behaviours, and…
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In 2014, the UK suicide prevention group The Samaritans launched Radar, a Twitter-based service intended to leverage the social graph to identify people showing signs of suicidal intent on social media and alert their friends to reach out to offer them help. The app was quickly taken offline after widespread criticism and an online petition asking them to delete the app. Among the complaints: the high error rate, intrusiveness, and the Samaritans' response, which was to suggest that people…
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"To the 53 people who’ve watched A Christmas Prince every day for the past 18 days: Who hurt you?" Netflix tweeted in December 2017. While the tweet did not contain any information that could have identified any of the 53 people, it still made many of those who saw it uncomfortable. A Christmas Prince was a new movie released by Netflix, and the statistic is apparently derived from the service's detailed collection of data on what its subscribers watch.
Subscribers are generally aware that the…
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A pregnancy-tracking app collected basic information such as name, address, age, and date of last period from its users. A woman who miscarried found that although she had entered the miscarriage into the app to terminate its tracking, the information was not passed along to the marketers to which the app's developer had sold it. A few weeks before her original due date, a package was delivered to her home including a note of congratulations and a box of baby formula. Although the baby had died…
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In 2016 reports surfaced that bricks-and-mortar retailers were beginning to adopt physical-world analogues to the tracking techniques long used by their online counterparts. In a report, Computer Sciences Corporation claimed that about 30% of retailers were tracking customers in-store via facial recognition and cameras such as Intel's RealSense cameras, which can analyse facial expressions and identify the clothing brands a customer is wearing. Intel noted that the purpose was to build general…
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Caucuses, which are used in some US states as a method of voting in presidential primaries, rely on voters indicating their support for a particulate candidate by travelling to the caucus location. In a 2016 Marketplace radio interview, Tom Phillips, the CEO of Dstillery, a big data intelligence company, said that his company had collected mobile device IDs at the location for each of the political party causes during the Iowa primaries. Dstillery paired caucus-goers with their online…
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In 2015, the Royal Parks conducted a covert study of visitors to London's Hyde Park using anonymised mobile phone signals provided by the network operator EE to analyse footfall. During the study, which was conducted via government-funded Future Cities Catapult, the Royal Parks also had access to aggregated age and gender data, creating a detailed picture of how different people used the park over the period of about a year. The study also showed the percentage of EE subscribers who visited…
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A 2016 study from the French Institute for Research in Computer Science and Automation found that in 95% of cases it takes as few as four of the apps users have installed on their smartphones to reidentify them within a dataset. Based on a study of 54,893 Android users over seven months, the researchers found that just two apps were sufficient to reidentify users about 75% of the time. However, the list of apps an individual uses is more revealing than that: it can predict traits like…
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A new generation of technology has given local law enforcement officers in some parts of the US unprecedented power to peer into the lives of citizens. In Fresno, California, the police department's $600,000 Real Time Crime Center is providing a model for other such centres that have opened in New York, Houston, and Seattle over the decade between 2006 and 2016. The group of technologies used in these centres includes ShotSpotter, which uses microphones around the city to triangulate the…
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By 2016, a logical direction for data-driven personalisation efforts to go was toward the "Internet of Emotions": equipping devices with facial, vocal, and biometric sensors that use affective computing to analyse and influence the feelings of device owners. Of particular concern is the potential for using subtle cues to manipulate people in a more nuanced way than is presently discussed. The beginnings of this are already visible in the example of an Amazon Echo that displayed the items a…
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Because banks often decline to give loans to those whose "thin" credit histories make it hard to assess the associated risk, in 2015 some financial technology startups began looking at the possibility of instead performing such assessments by using metadata collected by mobile phones or logged from internet activity. The algorithm under development by Brown University economist Daniel Björkegren for the credit-scoring company Enterpreneurial Finance Lab was built by examining the phone records…
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In 2015, Boston advertising executive John Flynn, CEO of Copley Advertising, began developing a system that uses standard online advertising and tracking techniques, coupled with geofencing, to send advertisements to women's smartphones when they are sitting inside Planned Parenthood clinics and other abortion facilities. The system was soon adopted by the northern California-based crisis pregnancy centres network RealOptions and the evangelical adoption agency Bethany Christian Services. The…
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In 2016, researchers at MIT's Computer Science and Artificial Intelligence Laboratory developed a new device that uses wireless signals that measure heartbeats by bouncing off a person's body. The researchers claim that this system is 87% accurate in recognising joy, pleasure, sadness, or anger based on the heart rate after first measuring how the individual's body reacts in various emotional states. Unlike a medical electrocardiogram, it does not require a sensor to be attached to the person's…
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In 2016, the Big Data lab at the Chinese search engine company Baidu published a study of an algorithm it had developed that it claimed could predict crowd formation and suggested it could be used to warn authorities and individuals of public safety threats stemming from unusually large crowds. The study, which was inspired by a New Year's Eve 2014 stampede in Shanghai that killed more than 30 people, correlated aggregated data from Baidu Map route searches with the crowd density at the places…