Amazon deploys AI-enabled cameras and in-van monitoring software

Amazon has begun issuing partner delivery companies with AI-enabled cameras to monitor and track drivers' behaviour on the road. The cameras add another layer of monitoring to existing requirements to run the smartphone app Mentor; drivers complain that the app's bugs lead to unfair disciplinary action against them; the app may also follow them into their homes. Drivers swap tips on gaming the app on Reddit.

https://www.cnbc.com/2021/02/12/amazon-mentor-app-tracks-and-disciplines-delivery-drivers.html

Publication: CNBC

Publication date: 2021-02-12

Writer: Annie Palmer