Study finds AI surveillance impairs worker performance

A summary of Karen Levy's 2023 book Data Driven, which studies the installation of electronic logging devices in the cabs of US truckers, removing much of their traditional autonomy. Nominally installed to improve safety, the devices actually are making trucking less safe by pushing experienced drivers out of the profession and removing the flexibility that allows truckers to respond to conditions on the ground. Strategies are needed to ensure that AI does not fundamentally reallocate burdens from firms to workers.

https://psyche.co/ideas/why-ai-surveillance-at-work-leads-to-perverse-outcomes 

Publication: Psyche

Writer: Karen Levy