Discriminatory pricing

Zoom said it would deliver end-to-end encryption as one of a number of security enhancements to its service, but it will only be available to enterprise and business customers whose identity they can verify and not on the free service. The company says it wants to be able to work with law

In 2017, Britain's' two biggest supermarkets, Tesco and Sainsbury's, which jointly cover 45% of the UK's grocery market, announced they would offer discounts on car and home insurance based on customers' shopping habits. For example, based on data from its Nectar card loyalty scheme, Sainsbury's

In 2014, Britain announced an infrastructure plan requiring all energy suppliers to offer smart meters to all homes and businesses by the end of 2020. With two years to go, at the end of 2018, the problems customers experienced after making the switch led to calls to halt the rollout, which had

In 2015, plans to install smart electricity meters in 95% of Austrian homes by 2019 were in doubt because of legal uncertainty about data protection, with customers trying to prevent their deployment, according to Die Presse newspaper. The idea is that smart meters will allow customers to log on and

In 2016, the US's third-largest property and casualty insurer, Liberty Mutual, announced it would partner with Subaru to enable drivers who have bought Subaru's Starlink infotainment system to download a car app that will notify them if they are accelerating too aggressively or braking too hard. The

Uber has closely studied how dynamic pricing functions and when it's acceptable to users. One discovery is that round numbers signal haste and sloppiness where riders appear to believe that more precise numbers (for example, 2.1 instead of 2) have been carefully worked out by an algorithm. The