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In September 2018, a software patch was found by journalists to be widely available, that disabled or weakened the security features in the software used to enroll people on the Aadhaar databse, potentially from anywhere in the world. The patch was reportedly widely-available in WhatsApp groups, available for around $35USD. The demand for individuals to access the Aadhaar databse goes back to 2010, when private entities were allowed to enroll people in the Aadhaar database, to encourage…
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AirAsia engaged Palantir as a data science partner focused on “guest experience, inflight sales, route revenue, finance, security, flight operations, network planning, cargo, supply chain management, commercial and people development.”
Publication: AirAsia newsroom
Date: 8 August 2018
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DoubleClick was one of the first companies set up to sell display advertising on the web. Set up in 1996, it went public in 1998, and in 1999 merged with the data collection company Abacus Direct. In response to a 2001 US Federal Trade Commission investigation of the proposed merger, DoubleClick promised to keep those two databases separate; and in 2005 when the private equity firm Hellman & Friedman acquired it, that firm promised to operate the company as two separate divisions. In April…
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In 2017 the Electronic Privacy Information Center filed a complaint with the US Federal Trade Commission asking the agency to block Google's Store Sales Measurement service, which the company introduced in May at the 2017 Google Marketing Next event. Google's stated goal was to link offline sales to online ad spending. EPIC argued that the purchasing information Google collected was highly sensitive, revealing details about consumers purchases, health, and private lives, and that Google was…
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In May 2018, Google announced an AI system to carry out tasks such as scheduling appointments over the phone using natural language. A Duplex user wanting to make a restaurant booking, for example, could hand the task off to Duplex, which would make the phone call and negotiate times and numbers. In announcing the service, Google stressed its use of "speech dysfluencies" - that is, non-verbal syllables such as "um" and "er" to make the interaction sound more natural.
The system almost…
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In 2013, Edward Snowden, working under contract to the US National Security Agency for the consultancy Booz Allen Hamilton, copied and leaked thousands of classified documents that revealed the inner workings of dozens of previously unknown surveillance programs. One of these was PRISM, launched in 2007, which let NSA use direct access to the systems of numerous giant US technology companies to carry out targeted surveillance of the companies' non-US users and Americans with foreign contacts by…
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In 2012, Google announced it would condense 70 different privacy policies into a single one that would allow the company to merge the data collected across all its services, including Maps, search, Android, Books, Chrome, Wallet, Gmail, and the advertising service provided by its DoubleClick subsidiary into a single database. The company claimed the purpose was to enable a better, more unified experience - for example, it said it would be able to deliver better search results by combining…
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In 2009, Spanish citizen Mario Costeja González objected to the fact that an auction notice from 1998, when his home was repossessed, was still accessible on the website of the Spanish newspaper La Vanguardia and the first thing people saw when they searched for him on Google. When the courts declined to order the newspaper to remove the announcement, Costeja asked Google Spain to stop linking to it in search results on his name. When Google did nothing more than forward the complaint to its…
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In 2012 the US Consumer Watchdog advocacy group filed a complaint against Google alleging that the company had violated its 2011 consent decree with the US Federal Trade Commission in the case about Google Buzz. The complaint was based on February 2012 revelations that the site was failing to honour do-not-track settings in Apple's Safari web browser. The browser itself was set by default to refuse to accept third-party cookies, as these are often used to track users across the web. Google's…
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In 2010, increasing adoption of social media sites such as blogs, Facebook, Twitter, and Flickr led Google to develop Buzz, an attempt to incorporate status updates and media-sharing into its Gmail service. Users could link their various social media feeds, including Picasa (Google's photo-sharing service) and Reader (Google's RSS news reader), directly into Gmail. Via the integrated feed, Gmail users could see not only the content produced by those they followed, but those they didn't if their…
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In July 2011, the established writer GrrlScientist tried to log into her Google account and found that it was suspended, barring her access to Gmail, Google Docs, YouTube, Google Reader, and the newly launched social network Google+. It turned out that the reason was then when Google launched its Google+ social network in June 2011, it included among its terms and conditions a requirement to use "the name your friends, family, or co-workers call you". In July 2011, Google began suspending the…
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In 2010, Google revealed that a data audit required by Germany's data protection authority had revealed that since 2007 the cars deployed to capture images for its Street View project had accidentally captured 600GB of data from local wifi networks, including personal web browsing histories. Google said it used network names (SSIDs) and router identifiers (MAC addresses) to use for its location services, but did not use any of the payload data, which the company said consisted only of fragments…
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In May 2007, Google launched Street View, an add-on to its Maps service that allows users to see and "drive" through images of streets and buildings. Almost immediately, the service provoked controversy when users realised that these images included pictures looking through the windows of their homes and images of license plates, or that caught them in embarrassing or even illegal situations on the street. Google argued that Street View only captured images taken on public property. In August,…
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Google launched its first version of Android in 2009. Based on a modified Linux kernel and other open source software, Android provides the operating system for mobile phones, tablets, televisions, cars, wrist watches, and many other devices including digital cameras, game consoles, PCs, and personal video recorders. By 2017, Android had become the best-selling operating system in the world, with over 2 billion monthly active users. Even in 2009, critics warned that the operating system, which…
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In 2005, Google launched its web analytics service, which tracks and reports website traffic. The most widely-used analytics service on the web, Google Analytics comes in three versions: free, the subscription enterprise service 360, and a mobile service that collects analytics from both iOS and Android apps. The service works by storing cookies on computers that visit the websites on which Google Analytics is installed; the cookies contain a unique "cookie ID" identifier; this enables website…
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The first example of internet users being blindsided by the retention of information they had thought was ephemeral was Usenet, a worldwide collection of discussion groups ("newsgroups") created in 1979. At the beginning, computers called each other directly to swap and distribute new postings; as the internet became available it became the primary medium for propagating Usenet's burgeoning collection of newsgroups. At its peak in the 1990s Usenet was a huge open system used by millions of…
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When Google launched Gmail in 2004, the new service rapidly gained acceptance because it offered far more storage space than any other comparable service. From the beginning, however, Gmail scanned the contents of emails to help the company generate contextual ads. Scanning has never applied to the email service it offers paying corporate customers as part of G Suite. In 2017, Google announced it would end scanning email in the consumer service, largely to end confusion among the corporate…
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To personalise the services it offers, Google retains user data such as search histories and as well as the Internet Protocol (IP) addresses and other digital identifiers that enable the company to link search queries to the specific computer where they were generated. Until March 2007, the company kept this data indefinitely. At that point, it announced that in response to privacy advocates' concerns it would begin anonymising the data after 18 to 24 months. While some welcomed the change,…
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In May 2017, the European Commission fined Facebook $122 million for providing incorrect or misleading information during its 2014 acquisition of WhatsApp. At the time of the acquisition, Facebook assured the EC that it would not be able to link its accounts database to that of WhatsApp. After the merger, Facebook went on to implement that linkage, and the EC found that Facebook staff knew even in 2014 that it was technically possible to do so. The EC could have imposed a larger fine, but said…
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In December 2017, the German cartel office presented preliminary findings in an investigation of Facebook, ruling that the company had abused its dominant position by requiring access to third-party data (including data from subsidiaries WhatsApp and Instagram) when an account is opened and tracking users across the web. Facebook responded that the service is popular in Germany, but not dominant. About 41% of Germans have active Facebook accounts. The investigation's final resolution…
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In September 2017, the Spanish national data protection regulator fined Facebook €1.2 million, alleging that the company collected personal information from Spanish users that could then be used for advertising. The investigation, which took place alongside others in Belgium, France, Germany, and the Netherlands, found three cases in which Facebook had collected information such as gender, religious beliefs, personal tastes, and browsing histories of millions of Spanish users without disclosing…
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In June 2015, the Belgian data protection regulator, Commission for the Protection of Privacy, launched a complaint that Facebook indiscriminately tracked internet users when they visited Facebook pages or clicked Like or Share, even when they are not Facebook members. In November 2015, the Court of First Instance gave Facebook 48 hours to stop tracking internet users who do not have accounts with the social network or face fines of up to €250,000 per day. The court said Facebook tracked users…
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In 2015, Facebook removed a feature that had been in place for some years that allowed developers to access information about Friends who had also signed up for their app. During that time, about 270,000 people downloaded and installed an app that was portrayed as part of an online personality quiz that offered a small payment to users who completed it. That app, This Is Your Digital Life, allowed University of Cambridge researcher Aleksandr Kogan to harvest data on an estimated 50 million…
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In January 2013, Facebook upgraded its search tool to enable the site to answer more complex questions. Called Graph Search, the new tool aimed to make it possible for users to find businesses and each other based on location, personal history, personal interests, and mutual friends. The site promised special privacy protections for minors. Privacy advocates pointed out the risks of making shared information discoverable on a large scale. Facebook's response was to suggest that users adjust…
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In May 2017, the French data protection regular, CNIL, fined Facebook €150,000 saying the company had failed to inform users properly about how their personal data is tracked and shared with advertisers. The regulator did not, however, order the company to change its practices. The decision was one of a series of European regulatory examinations of changes made to Facebook's privacy policy in 2014. CNIL's action followed rulings in 2016, when CNIL gave Facebook three months to stop tracking non…
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In 2015, Facebook created the "Free Basics" programme, in which the company partnered with telephone carriers in various countries to offer free access to Facebook - that is, using Facebook would not count against their data plan. While critics argued the plan is anti-competitive, violates the principles of network neutrality and didn't empower users to build their own culturally and contextually appropriate solutions, Facebook claimed that the service would help get India's hundreds of…
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In July 2014, a study conducted by Adam D. I. Kramer (Facebook), Jamie E. Guillory, and Jeffrey T. Hancock (both Cornell University) and published by the Proceedings of the National Academy of Sciences alerted Facebook users to the fact that for one week in 2012 689,003 of them had been the subjects of research into "emotional contagion". In the study, the researchers changed randomly selected users' newsfeeds to be more positive or negative to study whether those users then displayed a more…
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In 2012, Facebook CEO Mark Zuckerberg's sister, Randi, tweeted to fellow Twitter user Callie Schweitzer that Schweitzer had violated her privacy by posting a picture taken in her kitchen. Randi Zuckerberg, the former head of Facebook's marketing department, had posted the picture, which was taken in her kitchen and showed four people including her brother, to Facebook intending it to be viewed by Friends only. Schweitzer responded that the picture had popped up in her Facebook News Feed. Randi…
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In November 2011, the US Federal Trade Commission charged Facebook with repeatedly breaking the privacy promises it made to users. Among the list of deceptive practices and incidents in the FTC's complaint were December 2009 changes Facebook made to its site that publicly exposed information users might have marked private, such as their Friends lists; Facebook's failure to certify the security of apps participating in its Verified Apps programme, as the company said it would; the company's…
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In June 2011, Facebook enabled an automatic facial recognition called "Tag Suggestions" based on its research project DeepFace, requiring users who objected to opt out. The feature scanned the faces in newly uploaded photographs and compared them to those in the billions of images already on the system. When it found what it believed to be a match, it would suggest tags - that is, names.
Privacy advocates noted that besides the issue that all users were opted in by default, the feature meant…