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Content type: Examples
In 2015, the Swedish startup hub Epicenter began offering employees microchip implants that unlock doors, operate printers, and pay for food and drink. By 2017, about 150 of the 2,000 workers employed by the hub's more than 100 companies had accepted the implants. Epicenter is just one of a number of companies experimenting with this technology, which relies on Near Field Communication (NFC). The chips are biologically safe, but pose security and privacy issues by making it possible to track…
Content type: Examples
In 2017, Uber began a programme experimenting with using psychology and social science insights to influence when, where, and how long its drivers work. Among other techniques, Uber auto-loaded the next fare to encourage the driver equivalent of binge TV-watching; reminded drivers when they're close to their earnings targets to keep them from logging off; and used game-style graphics and small-value awards to keep drivers at the wheel. The company also had male managers adopt female…
Content type: Case Study
Gig economy jobs that depend on mobile applications allow workers’ movements to be monitored, evaluated, and exploited by their employers.
The so-called “gig economy” has brought to light employers’ increasing ability and willingness to monitor employee performance, efficiency, and overall on-the-job conduct. Workplace surveillance of gig economy workers often happens without employees’ awareness or consent. This is especially evident in the app-based gig economy, where apps act both as an…