Examples of Abuse

Almost everyday a company or government abuses your data. Whether these abuses are intentional or the result of error, we must learn from these abuses so that we can better build tomorrow's policies and technologies. This resource is an opportunity to learn that this has all happened before, as well as a tool to query these abuses.

Please contact us if you think we are missing some key stories.

 

According to internal documents obtained by the Brennan Center, the Polish “strategic communications” specialist Edge NPD, whose business is helping companies with market research, provided the Los Angeles Police Department with a free 40-day trial in which it collected nearly 2 million tweets
In February 2018 the US Immigration and Customs Enforcement (ICE) signed a contract with Vigilant Solutions, giving it access to the company's giant database of billions of license plate records, which can be searched to produce every place a given license plate has been seen in the last five years
A 2017 lawsuit filed by Chicagoan Kyle Zak against Bose Corp alleges that the company uses the Bose Connect app associated with its high-end Q35 wireless headphones to spy on its customers, tracking the music, podcasts, and other audio they listen to and then violates their privacy rights by selling
In 2017, when user Robert Martin posted a frustrated, disparaging review of the remote garage door opening kit Garadget on Amazon, the peeved owner briefly locked him out of the company's server and told him to send the kit back. After complaints on social media and from the company's board members
A study describes the data transmitted to backend servers by the Google/Apple based contact tracing (GAEN) apps in use in Germany, Italy, Switzerland, Austria, and Denmark and finds that the health authority client apps are generally well-behaved from a privacy point of view, although the Irish
In 2012, Durham Constabulary, in partnership with computer science academics at Cambridge University, began developing the Harm Assessment Risk Tool (HART), an artificial intelligence system designed to predict whether suspects are at low, moderate, or high risk of committing further crimes in the
Designed for use by border guards, Unisys' LineSight software uses advanced data analytics and machine learning to help border guards decide whether to inspect travellers more closely before admitting them into their country. Unisys says the software assesses each traveller's risk beginning with the
Le Monde exposed anti-IVG (anti-abortion) advertising on Facebook as part of a borader campaign led by anti-abortion website IVG.net. The advertisement relied on stock photos and fake testimonies posted in public Facebook groups and promoted to young women. Most of the posts attempt to promote the
13 Jan 2000
In 2000, Experian entered into a consent decree with the Federal Trade Commission and agreed to pay $1 million to settle charges that the company blocked and delayed incoming phone calls from consumers wishing to discuss the contents of and possible errors in their credit reports. Under the Fair
03 Mar 2003
In 2003, the New Hampshire Supreme Court ruled that information brokers and private investigators may be liable for the harms caused by selling information. In the case in question, Amy Boyer, a young woman, was murdered by Liam Youens, a stalker. Youens obtained her information from Docusearch
30 Jul 2003
In 2000, and then again in 2003, the US Federal Trade Commission fined Equifax for blocking phone calls from consumers trying to get information about their credit or discuss their reports or making them wait for extended periods of time in violation of the Fair Credit Reporting Act. In 1996
08 Aug 2003
In 2003, Acxiom announced that law enforcement officials had notified the company that it had been hacked, and that the attacker had intercepted information in transit between the company and some of its clients via a File Transfer Protocol (FTP) server located outside the company's firewall. The
23 Sep 2003
In 2003, the Electronic Privacy Information Center, Privacy Rights Clearinghouse, and PrivacyActivism filed complaints with the US Federal Trade Commission alleging that JetBlue Airways and Acxiom engaged in deceptive trade practices by supplying personal information about consumers to the Alabama
17 Nov 2003
In 2003, the for-profit privacy company Private Citizen, which helps paying consumers unsubscribe from telemarketers' lists and direct mailing offers, found that Acxiom had begun rejecting the batches of opt-out notices the service sent on behalf of its subscribers. Acxiom insisted that each person
21 Jul 2004
In 2004, the US Department of Justice investigated the theft of 8.2GB of personal data from File Transfer Protocol (FTP) servers belonging to Acxiom between 2002 and 2003. The case was thought to represent the largest case of data theft at the time. Scott Levine, the owner of the email spamming
01 Jan 2005
As early as 2005, Experian began suggesting that its Mosaic consumer classification system, used by retail chains to tailor their stock for local populations could be used by political parties for campaigning. Based on work by Richard Webber, a visiting professor at University College London, Mosaic
21 Feb 2007
In 2007, Experience agreed to pay $300,000 to settle a Federal Trade Commission complaint that the company's ads for a "free credit report" failed to explain clearly enough that consumers who signed up would be enrolled in a credit-monitoring programme costing $79.95 per year. The FTC alleged that
01 Apr 2007
DoubleClick was one of the first companies set up to sell display advertising on the web. Set up in 1996, it went public in 1998, and in 1999 merged with the data collection company Abacus Direct. In response to a 2001 US Federal Trade Commission investigation of the proposed merger, DoubleClick
20 May 2009
In May 2009, University of Cambridge computer science researcher Joseph Bonneau discovered as part of his research that many social network respond to user requests to delete photographs by hiding them while remaining them on their servers. Among the worst offenders were Facebook, MySpace, Bebo, and
23 Nov 2009
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news. https:/