CNIL fines Amazon €32 million for excessive workplace surveillance

French data protection agency CNIL has fined Amazon's French warehouse management unit €32 million, or about 3% of its turnover, for its "excessively intrusive" surveillance of the performance of its thousands of staff. The system relied on data collected from the scanners warehouse staff use to process packages. CNIL said the surveillance placed workers under continuous pressure and forced them to justify absences, as the scanners timed inacctivity to the second and also penalised workers for scanning items too fast. Amazon calls CNIL's ruling "factually inaccurate" and reserves the right to appeal the ruling.

https://www.lemonde.fr/en/economy/article/2024/01/23/france-fines-amazon-32-million-for-excessively-intrusive-staff-surveillance_6457286_19.html 

Publication: Le Monde

https://www.bbc.co.uk/news/business-68067022 

Publication: BBC

Writer: Sam Gruet