23 Jan 2024
French data protection agency CNIL has fined Amazon's French warehouse management unit €32 million, or about 3% of its turnover, for its "excessively intrusive" surveillance of the performance of its thousands of staff. The system relied on data collected from the scanners warehouse staff use to
02 Jun 2022
Workers in Amazon warehouses are tracked closely by a system that records every minute of "time off task" via the radio frequency handheld scanners workers use to track customer packages. Breaching strict time off task time limits can get an employee fired. Time off task includes bathroom breaks
25 Nov 2013
A BBC Panorama investigation that brought hidden cameras into a UK-based Amazon warehouse found that workers walked up to 11 miles in a shift and had just 33 seconds on average to find each product, following instructions from a handset. Experts on stress at work say the warehouse conditions are
21 Nov 2022
Humans who review footage of warehouse workers flagged by Amazon’s AI computer vision system to check for employee errors - are themselves surveilled in detail to ensure they make punishing targets. The workers, who are paid as little as £212 a month to review thousands of images and videos per day
24 May 2022
A former Amazon warehouse worker writes that every day was "brutal" because of the "exploitative and dangerous" standards enforced by Amazon executives. Amazon's anxiety-inducing policies about bathroom use and low pay should be seen in context with fast food and retail workers, who frequently
11 Sep 2021
An excerpt from the new book "Arriving Today: From Factory to Front Door—Why Everything Has Changed About How and What We Buy", describes in detail the tracking systems used in Amazon warehouses to ensure workers meet their managers' targets. The system is a mix of surveillance, measurement
02 Jun 2022
Documents filed with the US National Labor Relations Board show that Amazon issues warehouse workers with radio-frequency handheld scanners to track and record every minute of "time off task". The filing is part of a dispute at the State Island Amazon warehouse, where workers voted to unionise in