Beyond user control

Facebook-owned Onavo VPN (adertised as a way to block harmful websites, and keep a user's data safe) is pulled from the Apple App Store due to tracking, collecting, and analysing customers' usage data, including from other unrelated apps. https://arstechnica.com/tech-policy/2018/08/facebook-violates

In December 2017, it was revealed that the large telco Bharti Airtel made use of Aadhaar-linked eKYC (electronic Know Your Customer) to open bank accounts for their customers without their knowledge or consent. eKYC is a way of using data in the UIDAI database as part of the verification process

In 2009, Spanish citizen Mario Costeja González objected to the fact that an auction notice from 1998, when his home was repossessed, was still accessible on the website of the Spanish newspaper La Vanguardia and the first thing people saw when they searched for him on Google. When the courts

In 2012 the US Consumer Watchdog advocacy group filed a complaint against Google alleging that the company had violated its 2011 consent decree with the US Federal Trade Commission in the case about Google Buzz. The complaint was based on February 2012 revelations that the site was failing to honour

In 2010, increasing adoption of social media sites such as blogs, Facebook, Twitter, and Flickr led Google to develop Buzz, an attempt to incorporate status updates and media-sharing into its Gmail service. Users could link their various social media feeds, including Picasa (Google's photo-sharing

In May 2007, Google launched Street View, an add-on to its Maps service that allows users to see and "drive" through images of streets and buildings. Almost immediately, the service provoked controversy when users realised that these images included pictures looking through the windows of their

Google launched its first version of Android in 2009. Based on a modified Linux kernel and other open source software, Android provides the operating system for mobile phones, tablets, televisions, cars, wrist watches, and many other devices including digital cameras, game consoles, PCs, and

The first example of internet users being blindsided by the retention of information they had thought was ephemeral was Usenet, a worldwide collection of discussion groups ("newsgroups") created in 1979. At the beginning, computers called each other directly to swap and distribute new postings; as

In September 2017, the Spanish national data protection regulator fined Facebook €1.2 million, alleging that the company collected personal information from Spanish users that could then be used for advertising. The investigation, which took place alongside others in Belgium, France, Germany, and

In 2015, Facebook removed a feature that had been in place for some years that allowed developers to access information about Friends who had also signed up for their app. During that time, about 270,000 people downloaded and installed an app that was portrayed as part of an online personality quiz

In May 2009, University of Cambridge computer science researcher Joseph Bonneau discovered as part of his research that many social network respond to user requests to delete photographs by hiding them while remaining them on their servers. Among the worst offenders were Facebook, MySpace, Bebo, and

According to whistleblower Christopher Wylie, during the 2014 US midtern elections, Cambridge Analytica, needing data to complete the new products it had promised to political advisor Steve Bannon, harvested private information from the Facebook profiles of more than 50 million users without their

Users downloading their Facebook histories have been startled to find that the company has been collecting call and SMS data. The company has responded by saying users are in control of what's uploaded to Facebook. However, the company also says it's a widely used practice when users first sign in

As part of its attempt to keep its 40,000 drivers operating on the streets of London after Transport for London ruled in October 2017 it was not "fit and proper" to run a taxi service, Uber has promised to share its anonymised data on travel conditions and journey times. TfL said in February 2018

The accuracy of Facebook's ad targeting sometimes leads users to believe that Facebook is spying on them by tapping the microphones in their phones. Facebook has denied the practice - and is likely telling the truth because uploading and scanning the amount of audio data such a system would involve

The CEO of MoviePass, an app that charges users $10 a month in return for allowing them to watch a movie every day in any of the 90% of US theatres included in its programme, said in March 2018 that the company was exploring the idea of monetising the location data it collects. MoviePass was always