Examples of Abuse

Almost everyday a company or government abuses your data. Whether these abuses are intentional or the result of error, we must learn from these abuses so that we can better build tomorrow's policies and technologies. This resource is an opportunity to learn that this has all happened before, as well as a tool to query these abuses.

Please contact us if you think we are missing some key stories.

 

03 Mar 2017
In 2017, the New York Times discovered that Uber had a secret internal programme known as "Greyball", which used data collected from the Uber app and other techniques to identify and bar regulators and officials from using its service. As the company expanded into new areas, its standard practice
20 Mar 2017
In 2017, an automated facial recognition dispenser was installed in one of the busiest toilets in Beijing in order to prevent theft of toilet paper rolls, chiefly by elderly residents. Would-be users must remove hats and glasses and stand in front of a high-definition camera for three seconds in
21 Mar 2017
In 2017, an anonymous whistleblower sent a letter to Green party peer Jenny Jones alleging that a secretive Scotland Yard unit was illegally monitoring the private emails of campaigners and journalists. The letter included a list of ten people and the passwords to their email accounts and claimed
23 Mar 2017
In March 2017, Experian agreed to pay a $3 million fine to settle a complaint brought by the Consumer Financial Protection Bureau that until 2014 the company had provided consumers with "educational" credit scores that were different from the FICO scores actually provided to credit card issues
24 Mar 2017
Few people realise how many databases may include images of their face; these may be owned by data brokers, social media companies such as Facebook and Snapchat, and governments. The systems in use by Snap and the Chinese start-up Face++ don't save facial images, but map detailed points on faces and
27 Mar 2017
A US House of Representatives oversight committee was told in March 2017 that photographs of about half of the adult US population are stored in facial recognition databases that can be accessed by the FBI without their knowledge or consent. In addition, about 80% of the photos in the FBI's network
31 Mar 2017
By 2017, facial recognition was developing quickly in China and was beginning to become embedded in payment and other systems. The Chinese startup Face++, valued at roughly $1 billion, supplies facial recognition software to Alipay, a mobile payment app used by more than 120 million people; the
02 Apr 2017
In 2017, Uber began a programme experimenting with using psychology and social science insights to influence when, where, and how long its drivers work. Among other techniques, Uber auto-loaded the next fare to encourage the driver equivalent of binge TV-watching; reminded drivers when they're close
04 Apr 2017
In 2017, the Massachusetts attorney general's office reached an agreement under which Boston-based Copley Advertising agreed to eschew sending mobile ads to patients visiting Planned Parenthood and other health clinics. In 2015, Copley's geofencing technique used location information from
06 Apr 2017
In 2015, the Swedish startup hub Epicenter began offering employees microchip implants that unlock doors, operate printers, and pay for food and drink. By 2017, about 150 of the 2,000 workers employed by the hub's more than 100 companies had accepted the implants. Epicenter is just one of a number
09 Apr 2017
In a 2017 study of patterns of postings on Chinese social media, three Harvard researchers disagreed with the widespread claim that the government's strategy is to post "50c party" posts that argue for the government's side in policy and political debates. Instead, the researchers estimated that the
13 Apr 2017
In 2017, Oracle Data Cloud and Simulmedia entered into an agreement to enable purchase-based targeting on national television. In this system, advertisers are able to reach audiences that are targeted based on their in-store purchases. Simulmedia is a leader in data-optimised TV campaigns; its
20 Apr 2017
Using anonymised data GPS data from mobile devices, primarily smart phones, SafeGraph concluded that the crowds attending the US presidential inauguration in January 2016 make significantly less money than attendees of the Women's March two months later. The income level estimates were made possible
23 Apr 2017
For some months in 2017, in one of a series of high-risk missteps, Uber violated Apple's privacy guidelines by tagging and identifying iPhones even after their users had deleted Uber's app. When Apple discovered the deception, CEO Tim Cook told Uber CEO Travis Kalanick to cease the practice or face
24 Apr 2017
Widespread controversy resulted when users discovered in April 2017 that the little-known data company Slice Intelligence was passing anonymised data derived from scanning users' email inboxes to the ride-hailing company Uber. The story illustrates both the power of anonymous data and the complex
27 Apr 2017
In a November 2017 report, Facebook's security group outlined the steps it would take to combat new forms of misuse of the platform, including attempts to deceive people and manipulate civic discourse at low cost or risk to the organisers. Among the drivers, the group cited the global reach Facebook
01 May 2017
Facebook has come under fire after leaked documents revealed the social media site has been targeting potentially vulnerable children. The allegations suggest the company is gathering information on young people who “need a confidence boost” to facilitate predatory advertising practices
02 May 2017
In Bangladesh, as part of the USAID and Bill and Melinda Gates Foundation supported programme “a2i” (Access to Information), the government has built a system to allow citizens to receive their welfare payment on a pre-paid debit card given to them at the Bangladesh Post Office after having been
13 May 2017
In 2017, a group of data brokers led by Acxiom, AppNexus, and MediaMath, and including Index Exchange, LiveIntent, OpenX, and Rocket Fuel, launched a consortium to make targeted programmatic advertising more widely available. Part of the consortium's goal is to enable the companies involved to
18 May 2017
In May 2017, Equifax advised a number of customers that between April 2016 and March 2017 criminals had been able to steal income tax data from the service The Work Number provided by its TALX subsidiary. The Work Number provides online payroll, human resources, and tax services to companies for